Uloga formalnog srednjoškolskog obrazovanja u funkciji razvoja budućih ljudskih potencijala u turizmu

professional thesis

• Title (english): Role of formal high school education for tourist occupations in the function of the development of future human resources in tourism
• Author: Mirna Andročec
• Mentor: Nina Pološki Vokić (mentor); MBZ: 226003
• Committee member: Nevenka Čavlek (predsjednik povjerenstva)
• Committee member: Nina Pološki Vokić (član povjerenstva)
• Committee member: Zvjezdana Hendija (član povjerenstva)
• Granter: University of Zagreb; Faculty of Economics and Business; (Department of Organization and Management); Zagreb
• Defense date and country: 2019-10-09, Croatia
• Scientific / art field, discipline and subdiscipline: SOCIAL SCIENCES; Economics; Trade and Tourism

Abstract

Rad se bavi ulogom formalnog srednjoškolskog obrazovanja za turistička zanimanja u funkciji razvoja budućih ljudskih potencijala u turizmu. U teorijskom dijelu obrazlaže se razvoj školstva kroz povijest u svijetu i Hrvatskoj, važnost obrazovanja u suvremenom društvu te uloga turizma u gospodarstvu. U empirijskom dijelu analizira se zadovoljstvo učenika i zaposlenika u turizmu formalnim srednjoškolskim obrazovanjem u funkciji razvoja budućih ljudskih potencijala u turizmu. Istraživanje je pokazalo da su učenici imali vrlo malo predmeta kroz srednjoškolsko obrazovanje vezanih uz turizam te da je prema njihovom mišljenju potrebno osuvremeniti nastavne sadržaje (gradivo) vezano uz turizam. Nadalje, istraživanje je pokazalo da su i učenici i zaposlenici u turizmu svjesni da dosadašnje srednjoškolsko obrazovanje nije dovoljno da bi se zaposlili u turizmu, kao i to da će se morati dodatno educirati i trenirati kako bi u potpunosti razvili kompetencije za rad u području turizma. S obzirom na sve navedeno postavlja se pitanje jesmo li turistička zemlja, jesmo li zemlja znanja ili smo zemlja iz koje se ljudi iseljavaju.

Abstract (english)

The paper deals with the role of formal high school education for tourist occupations in the function of the development of future human resources in tourism. Theoretical part explains the development of education through the history in the world and Croatia, the importance of education in modern society and the role of tourism in the economy. The empirical part analyses the satisfaction of students and employees in tourism with formal high school education in the function of the development of future human resources in tourism. Research has shown that students had very few subjects through high school education related to tourism and according to students the teaching content of tourism should be modernized. Furthermore, the research has shown that both students and employees in tourism are aware that the recent high school education is not enough to be employed in tourism, as well as that they will need to be further educated and trained to fully develop their work competencies in the field of tourism. Considering all mentioned above, we are questioning whether we are a tourist country, a country of knowledge or a country from which people are migrating.

• Keywords: turizam; srednjoškolsko obrazovanje; zaposlenici u turizmu; zaposlenje u turizmu nakon srednjoškolskog obrazovanja
• Keywords (english): tourism; high school education; employees in tourism; employment in tourism after high school education
• Language: croatian
• URN:NBN: urn:nbn:hr:148:246191
• Study programme: Title: Tourism management; Study programme type: university; Study level: postgraduate specialist; Academic / professional title: sveučilišni/a specijalist/ specijalistica menadžmenta turizma (sveučilišni/a specijalist/ specijalistica menadžmenta turizma)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Access restricted to students and staff of home institution
• Repository: REPEFZG
• Created on: 2019-10-09 20:33:29